MANAGEMENT CONSULTING SERVICES
advanced analytics
Big data and advanced analytics are creating profound new opportunities for businesses, yet we found that only 4% of companies are able to combine the right people, tools, data and organizational focus to take advantage. To realize the value of big data, organizations need strategic—and not merely technological—solutions. Ocyane’s strategy experience and analytical expertise help ensure that businesses build the right capabilities to mine data for insights that can enable better decisions and create value.
- We develop advanced analytics strategies, helping clients derive competitive advantage from their data assets and analytic capabilities.
- We deploy advanced analytics for decision support, helping clients improve operational effectiveness and efficiency through innovative uses of data and analytics.
- We help clients build the advanced analytics organization and capabilities required to execute strategies and deploy decision support applications. We support organization and capability building with our unique approach to change management.
operations
How much better, faster or smarter could you do what you do? Ocyane helps you reimagine your operations to unlock growth, lower costs and unleash your strategy. Our deep bench of operations consulting experts have collaborated on 4,000 projects to achieve operational excellence. We deliver tailored, actionable and pragmatic operational offerings:
- Supply Chain Edge: Go beyond a near-term roadmap to build long-term supply chain capabilities that will sustain your competitive advantage using cutting-edge digital technology.
- Procurement: Identify, realize and sustain savings opportunities across all spend categories and procurement levers.
- Manufacturing: Optimize your manufacturing footprint and shop floor operations using innovative technologies such as additive manufacturing and robotics.
- Service Design & Operations: Consistently deliver the customer promise at the right cost across service channels.
corporate finance
There’s a growing mandate for CFOs and finance departments to take on more strategic roles, yet too many CFOs still find their finance department stuck in traditional accounting-focused roles. Ocyane helps you align your finance function with your company’s strategic priorities by defining which finance subfunctions must be world class, what it will take to build them and how to successfully transform the function.
- Investment Posture: Choose an investment posture that defines which finance subfunctions must be world class to support your strategy.
- Performance assessment: Ocyane can determine the gap between the current and desired levels of each function’s performance.
- Initiatives roadmap: Create a roadmap of initiatives—quick wins, gains in efficiency, and important new or extended capabilities for your most strategic activities.
- Lasting results:Reduce risks and ensure that changes stick.
performance improvement
Today’s markets are unforgiving. Investors punish even small earnings misses. Competitors undercut your prices. Ocyane’s Performance Improvement practice equips you to grow earnings and outperform the competition. Whether you need to reduce costs in procurement, SG&A or operations; increase R&D effectiveness; root out complexity; or build your ability to do all of the above—Ocyane can help. On average, our clients realize annual returns of 17 times fees.
Strategically transform your cost structure to gain competitive advantage.
Build a continuous performance management capability to ensure every dollar is working in service of your strategy.
Rapidly identify and capture revenue and cost savings opportunities when you urgently need a financial turnaround.
customer strategy & marketing
Customers are the source of real growth. Ocyane combines in-depth customer insights with practical expertise in operations and economics to help our clients create sustainable, organic growth. Applying an outside-in perspective and helping clients achieve growth are fundamental to our approach at Ocyane.
With our team of global experts, Ocyane brings depth of experience in the following areas:
- Customer insights and segmentation
- Product and category management
- Pricing
- Sales and channel effectiveness
- Marketing and brand strategy
- Customer experience
- Loyalty
- Go-to-market strategy
Customer-centric businesses build a virtuous cycle we call the “customer wheel.” We help companies at every stage of growth, developing custom solutions and collaborating with all levels of the organization.
digital strategy
The digital revolution isn’t just about powerful technology. It’s about freeing people to explore and experiment. Creating a culture of innovation. That’s what sets Ocyane apart. We integrate technologists into everything we do. Because helping people make the most of technology to achieve results is the key to the digital future.
- Objective: Define your long-term digital destination, and make immediate progress with a series of smaller digital initiatives.
- Omnichannel Strategy: Seamlessly integrate physical and digital worlds to deliver outstanding, and often previously unimaginable, customer experiences that lead to profitable growth.
- Simple & Digital: Digitally transform your customer experiences, and deliver them at a radically lower cost.
- Agile Innovation: Attack market opportunities the way successful start-ups do, breaking large, complex problems into smaller modules.
- Marketing Excellence: Bring together machines, metrics and minds to reach, engage and retain customers—and maximize their spending.
- Operating Model: Clarify where and how critical work gets done in the organization, in service of your overall digital strategy.
- Supply Chain Edge: Go beyond a near-term roadmap to build long-term supply chain capabilities that will sustain your competitive advantage, using cutting-edge digital technology.
- Rebooting IT: Transform IT by focusing on business priorities, and making sure your system architecture, operating model and costs match these priorities.
results
Traditional change management has been around for decades, but is the same old approach really enough to make a difference? More than 70 percent of major change efforts fail. Ocyane’s approach to Results Delivery helps clients overcome the odds by predicting, measuring and managing the risk associated with change from day one. The result: unparalleled support from strategy to implementation that delivers sustained results.
- Results Delivery: Emphasize coaching and capability building to improve your organization’s capacity for change and deliver the results of change programs.
- Transformation Catalyst: Reenergize stalled or struggling transformations, helping you achieve full potential results.
- Co-creation Approach / Center of Excellence: Unleash the collective power of your people to deliver innovative insights, cohesive teams and faster results.
- Behavior Change Approach / Center of Excellence: Prioritize the behaviors that matter most to your organization’s change program and inspire their adoption throughout the company, from the frontline to the executive suite.
- Leadership Approach / Center of Excellence: Inspire—and rewire—senior leaders and teams to ensure that their shared purpose is reflected in the way they work with the broader organization.
Ocyane also offers specialized tools to support leaders through change management programs and transformations.
strategy
Are your competitors talking about you in their boardrooms? Does your strategy guide how you allocate resources? Can every employee articulate your strategy and are they empowered to execute on it? At Ocyane, we see strategy as much more than a plan. Since Ocyane’s founding, strategy has been our core business. We work with companies in every industry to develop strategies that deliver results.
- Fundamentals of growth: Only 1 in 9 companies succeeds in achieving sustained growth. We help companies grow by defining and focusing on their core.
- Business unit strategy: Effective strategy for business units requires making proprietary decisions about where to play and how to win. The goal is to enable a business to reach its full economic potential.
- Corporate strategy: Corporate strategy involves a proprietary set of actions that enables a company to be worth more than just the sum of its parts. The most critical role of the center is to help business units achieve leadership positions.
- Founder’s Mentality: To win in the long term, most companies need the cost advantages and scale of global incumbents. Yet, in achieving that scale, companies often lose what we call the Founder’s Mentality—the very core strengths and values that helped them succeed.
- Digital: We help companies develop digital strategies that deliver on core strategy, delight customers and enable them to operate smarter and faster.
- Innovation: Ocyane works with clients to transform innovation for new product development and make big ideas actionable by combining creative strategy and analytic approaches.
- Emerging markets: Home to most of the world’s population and recording double-digit growth, emerging markets in Asia, Latin America and Eastern Europe are must-win areas for multinational companies. Ocyane helps companies navigate this unfamiliar terrain and successfully compete against indigenous companies and other multinationals.
- Sustainability: Ocyane helps companies develop renewable energy policies, realize the full potential of recycling processes and identify the impact of new trends and regulations, among other things.
information technology
A company’s technology organization should support its business strategy, not constrain it. Ocyane focuses first on the strategic needs of our clients’ businesses to determine the technology capabilities needed to support their long-term goals. We help companies confidently address technology-related decisions and ensure their IT organizations and operating models are agile and effective, equipping them to cut through the noise of fleeting technology trends to create enduring results.
- Rebooting IT: Transform IT by focusing on business priorities, and making sure your system architecture, operating model and costs match these priorities.
- IT Performance Improvement: Underperforming IT negatively affects business performance. Ocyane works with companies seeking to address their IT efficiency problems to not only reduce costs, but to improve and develop capabilities that enable innovation and agility.
- IT M&A: Technology-related synergies are key to successful mergers, acquisitions, divestitures and separations, but too often they are overlooked early in the deal. We help companies plan and manage the changes in their systems to accommodate changes in business structure.
- IT Project Effectiveness: Ocyane helps clients maximize the business results from major technology initiatives, including turnaround programs. We help executives evaluate the case for investment, set up projects for success—or place current projects on the right track—to ensure they capture value when implementing new systems and programs.
sustainability
When it comes to sustainability and corporate responsibility, we believe the normal rules of business apply. That is, to be successful, organizations must embed sustainable principles in the core of their strategy, operations and culture. We work with private and public sector organizations to do just that, identifying opportunities and developing robust business cases to make sustainability a source of ongoing and increasing value.
- Sustainability strategy: We help companies factor the full range of social, environmental and economic issues into strategy development and execution. An effective sustainability strategy focuses on a few areas that are integral to the company’s core business strategy and are where the company can have material positive impact.
- Sustainable operations: We work to optimize the use of natural resources with an emphasis on supply chain efficiency initiatives and circular economics, and supply security and resilience through socially and environmentally responsible practices. Our teams help address specific challenges facing organizations in resource-intensive industries. Our inclusive markets work with clients helps them harness the production and consumption potential of individuals in developing markets across the globe.
- Sustainability in investing: We help investors of all types, including private equity firms, sovereign wealth funds, investment funds and family offices, pursue a range of options that account for environmental, social and governance criteria.
- Change management and organization in sustainability: Only 2% of companies succeed in achieving their sustainability goals. We work on operating models and governance, impact metrics and incentives, and creating leadership alignment, support and a strong case for change to help companies identify their barriers to change and deliver breakthrough results in sustainability.
organization
Some organizations work. They accomplish what they set out to do and their employees are engaged and happy with their jobs. Yet Ocyane research indicates that only 20 percent of companies achieve that. Ocyane helps clients improve financial performance and make their organizations better places to work by ensuring the entire organization system is aligned and set up to deliver on the company’s objectives.
- Analysis: We help clients assess and identify how to improve their organizational performance.
- Organizational design and operating model. A well-designed operating model provides a clear and consistent blueprint for how resources are organized and operated to achieve a company’s strategic priorities. We partner with clients to help them design and implement operating models that translate strategy into effective execution.
- Organization Simplification. Organizational complexity is the new normal, driven by growth, globalization and disruptive technologies; properly addressing it requires time and focus. Our holistic approach helps companies identify and simultaneously address the fundamental drivers of complexity to ensure that its symptoms don’t creep back.
- Decision effectiveness. We help clients to determine problem areas and reset those decisions for maximum effectiveness. We strengthen weak elements of the organization and embed good decision making and execution in your everyday operations.
- Role of the center. Examining the role of the center helps CEOs of companies with ineffectual structures determine the best organizational model for their firm. Centers must be “fit for purpose,” with roles aligned to the company’s business profile, strategy and leadership style. That means there is no pat formula. Our focus is on value added: Effectiveness is 90 percent of the game—making sure the right decisions get made by the right people at the right time. Efficiency is critical but secondary.
- Talent management and leadership supply. No company can turn in a great performance without great people. High performers learn to assess their talent pipeline, deploy their most promising people more effectively in critical decision areas and reduce their demand for scarce skills.
- Measures and incentives. Ocyane helps companies create dynamic performance measurement with a focus on what really matters to the business. We build dashboards that serve as barometers of ongoing business performance, and help companies devise tailored compensation systems that will reward actions and behaviors that advance the organization’s goals and drive decision effectiveness.
- Change management. Change is tough and always has been. Organizational change is a particularly emotional process—often a source of tension and insecurity. “Will I still have a job?” “What will it be?” We help companies account for these sensitivities with clear communications and solid engagement plans to motivate people. Our approach draws from experiential learning about what actions make change stick. We help deliver “quick wins” by anchoring change in customer and marketplace needs and by tackling changes in parallel, and enduring success by building organization alignment and avoiding ambiguity around critical roles and decision processes
transformation
Full Potential Transformations are at the core of what we’ve done at Ocyane since our founding. While the term transformation can mean many things, we define it in the most literal sense: a cross-functional effort to alter the financial, operational and strategic trajectory of a business, with a stated goal of producing game-changing results.
Change programs can take many forms, from moderate restructurings to full-scale turnarounds, depending on a company’s needs. What our Full Potential Transformations clients all have in common is a readiness to disrupt the status quo in order to grow. In some cases, the impetus comes from a restless leader who wants to maintain a competitive edge or take the company and industry to fertile and uncharted territory; in others, the need arises from dire financial and competitive circumstances.
Corporate leaders have a core set of “levers” they can pull to alter their company’s trajectory to reach full potential amid the new realities of their marketplaces and within the limitations of their starting point as well as the cultural norms of their company. We guide leaders through a series of questions to identify, sequence and implement the necessary changes and actions that will stick and create value over a multi-year horizon. Our approach relies on experts across a full set of capabilities and is supported by Ocyane’s experience in the following areas:
Strategy
Organization
Performance Improvement
Customer Strategy & Marketing
Enterprise Value
Information Technology